Users Outrage Over Ads on HTC 10 Keyboard App

by Lawrence Cooper July 19, 2017, 0:09
Users Outrage Over Ads on HTC 10 Keyboard App

Unfortunately this is something that some HTC users are discovering. Removing these advertisements requires users purchasing the premium version of the keyboard.

As reported by thousands onReddit, the TouchPal keyboard has apparently received an update, which now enables ads without warning.

The free version of TouchPal does usually show ads, but HTC said it was unintended on its devices.

Users started reporting on Reddit that they ended up viewing ads in the most unlikely of places. Judging by HTC's response to the whole matter, it seems that the ads were added to TouchPal without HTC's approval. Ads will be removed "as quickly as possible", while in the meantime, folks on Twitter are being told to locate the TouchPal app in the Settings menu and uninstall its updates. However, these ads on the HTC 10 keyboard are coming due to their use of a third party keyboard as their default keyboard app. HTC uses "TouchPal for HTC" as their default HTC 10 keyboard app. Not only would the ads take up valuable screen space, but because you're tapping on your phone's screen to write out a message or something else, there's a chance that you could accidentally tap the ad while typing and then get kicked away from what you were doing. HTC faced a major user outrage today, as the default HTC 10 Keyboard app started showing ads to users after its latest update. Users aren't pleased by the sudden change which alters their overall experience. This isn't just happening with only the U11 either, as this same keyboard has been preinstalled on many HTC devices. Later, HTC confirmed the error saying the adverts were mistakenly included. The next step is to dole out a timely update to remove the ads.

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