Third-party display repairs no longer void iPhone warranties

by Lawrence Cooper March 2, 2017, 0:06
Third-party display repairs no longer void iPhone warranties

iPhones who had third-party screen repairs are now being accepted and fixed by Apple stores under warranty-but there's a catch.

There are certain components, however, where Apple instructs authorized service centers to flat out decline repairs if they are discovered to have been replaced with third-party parts.

The announcement shares that the warranty of the iPhone in question should still be valid within its coverage period.

Third-party screen replacements no long void an iPhone warranty according to an internal memo recently issued by Apple, MacRumors reports. Many Apple device owners have even turned to third-party screen fixers despite Apple's policy.

According to Slash Gear, Apple Stores and Apple Authorized Service Providers have been encouraged to review the gadget for any altering, tampering or any signs of fraud before swapping out the device or replacing the broken item. This though does not cover devices that have a display issue.

Apple's previous long-standing policy had been that if a device had a third-party display, the iPhone's warranty was void and it wouldn't perform any sort of repairs on the device. For example, if the third-party display causes the fix to fail or any other damages to the device during the fix process, the user will need to fork out out-of-warranty costs to rectify the issue.

If the phone is out of warranty or it has a display-related problem, customers will have the option to pay Apple's out-of-warranty pricing.

Apple, however, has pretty clear pricing on its iPhone screen repairs.

So let's say that you drop your iPhone and crack the screen. It will allow the fix of parts not related to the screen even if the screen has been repaired by third parties, provided the iPhone is still under warranty, either under the standard 1-year warranty or extended AppleCare.

If you are deeply embedded in the Apple ecosystem and have been religiously snapping up iOS devices upon their release, then you probably know that, as a rule, you must only get a problematic device repaired by Apple technicians.


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